About & Policies

We are starting over, since our previous business partnership ended beyond our control. As experienced creators in Second Life, we are dedicated to offering high quality products at competitive prices. Above all, customer service is our first priority.

Thank you for shopping with us!


Marketplace Store

https://marketplace.secondlife.com/stores/192132

All product pictures on the Marketplace are genuine representations of the depicted items as they appear in-world. Normally, and especially for materials-enabled products, we enable the Advanced Lighting Model setting located in the Graphics preferences of the viewer. Please consider doing this as well in order to get similar results. Thank you, and if you like a product, give it a review. It is greatly appreciated.


In-world Main Store (SL)

http://maps.secondlife.com/secondlife/Vashti%20Island/74/30/2002

Still work in progress. However, as we grow, several gifts, promo offers and sales will be available in-world only. Visit us and join our free group, for announcements, news, etc.

Group Info: secondlife:///app/group/e4fdbc94-2461-4114-48d9-51973e26798f/about


Web Presence

Website/Blog: https://hecfashion.wordpress.com/
Flickr: https://www.flickr.com/photos/hec-fashion/


Contact Info

To contact us, please send an in-world Notecard to resident: hectic1

If we do not reply within 48 hours, please re-send your Notecard.

Please include your purchase transcripts if you are contacting us about one or more products you have already purchased from us. Second Life keeps a record of all your transactions for 32 days. They are listed in your ‘L$ Transaction History’ under the ‘Account’ menu when you log-in to the Second Life official website.


Product Updates

We have a lifetime free updates policy for all our products. When purchasing a product, you are automatically eligible to receive any future updates for said product.


Refund Policy

We do not issue refunds on products due to fitting concerns since demo versions are offered. Please try before you buy! We will always try our best to solve any issues you may experience with our products, so don’t hesitate to contact us.

For any other issues, products may only be refunded if they don’t conform to their advertising features/functionality, and if they cannot be fixed within a week from the complaint date.

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